Caesar of Roma

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Everything posted by Caesar of Roma

  1. Update: If you are having an issue connecting to the servers please note what type of connection you are accessing from. (Ie: Home, Work, University) If you are trying from University please also try to tether to your mobile or make your mobile a hotspot to test if you can get to the main menu/start a game. This will help to cut down on your trouble shooting time and provide valuable feedback. I am sorry for the inconvenience and I can assure you the Engineers are working on a fix. Please hang in there and thank you all for the help, it is greatly appreciated! :-) -Caesar of Roma There have been a few people with connection/launch issues during the Closed Beta Test. While the engineers at Bluehole are hard at work trying to solve these issue, here are some workarounds that I've compiled as a step-by-step guide. These are sourced from our testers. Since each build is different these may or may not work for you. ***PLEASE TRY THESE FIXES FIRST BEFORE CREATING A NEW POST AND REFERENCE THAT YOU DID TRY THESE*** Fixes: ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 1. Simply restarting steam and your computer can fix many common errors, if you just had an update it is recommended that you restart before proceeding. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 2. Verifying the Integrity of the game on Steam - If you are missing any files this process will find them and make sure all of your files are working. a. Go to steam and Right Click on PLAYERUNKNOWN'S BATTLEGROUNDS and select Properties. B. Click on the "Local Files" tab and then on "Verify Integrity of Game Files" ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 3. Make sure your Windows Updater is up to date. a. Go to your Start Menu/Windows Icon and Scroll down to "S" and Look for "Settings" b. Next Click on "Update & Security" c. Click on Check for Updates d. Low and behold half the time you will have an update! e. After the update finishes. Restart your computer! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 4. Make Sure all of your Drivers are updated for your GPU and any other hardware you are running. I use Nvidia so they have an auto update program. I know with AMD you have a similar program. I've attached links to the respective software pages. Nvidia - http://www.geforce.com/drivers Select "Automatic Driver Updates" AMD - http://support.amd.com/en-us/download Select "Automatically Detect and Install Your Driver" ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 5. Running Steam as an Admin. This can also help fix the "Steam Initialization Failure" error that many have been getting. Simply follow the path C:\Program Files (x86)\Steam, right click on "Steam.exe" and "Run as Administrator". ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 6. Running the Game as Admin. Not a popular one, but hey.. it can work. Your path is most likely this unless you have games split onto another Drive: C:\Program Files (x86)\Steam\steamapps\common\Battlegrounds\TslGame\Binaries\Win64 ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 7. Disabling Windows Defender. a.This can cause a conflict with the game. This may already be disabled if you have another Anti Virus (AV) software installed but we can take a look. Go back into your start menu and scroll to the bottom under "W" there you should see "Windows System" click once to expand that. Then mouse over "Windows Defender" which will launch the program. b. This will bring up a similar window. Click "Turn Off" or make sure that Windows Defender is Off. NOTE: I RUN ANOTHER AV SO MY DEFENDER IS OFF BY DEFAULT ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 8. Disabling Windows Firewall/Allowing an App - If you have a 3rd Party AV software then odds are the Windows Firewall is already turned off. a. Begin by going to your start menu and scrolling down to "W" Click once on "Windows System" to expand it and then Select "Control Panel" to launch the program. b. Next click on "System and Security" c. Click on "Windows Firewall" d. On the left hand side there is either a way to Turn the complete Firewall On/Off or allow an exception for the game. This is up to you, if one does not work you may want to try the other. What you should be allowing is Tslgame.exe and BEService.exe or something very similar to those two. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 9. Antivirus Rules and Exceptions - Now there are tons of different AVs out there and I am not comfortable enough with each to make a tutorial for. The best recommendation is to go to the Help Section on the Website of your AV Vendor and see what the best way to set an exception for your specific program. Sorry guys/gals, there are just way too many out there. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 10. A weird fix but one that was discovered to work was either restarting the router and modem or bypassing the router and plugging a hardline straight into the modem from the computer. This is due to the limiting factor by the router. Also make sure your firmware is up to date. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 11. Using Google Public DNS - I've attached the step by step from Google. (Do not try this unless you are absolutely sure you know how to do it) https://developers.google.com/speed/public-dns/ ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 12. Virtual Private Network - (VPN) - We can not recommend or endorse if you choose to use this service. It is simply a fix that worked for some. There are a lot to VPN services so I wanted to bring you a few things to read if you decide to go this route. https://en.wikipedia.org/wiki/Virtual_private_network https://www.bestvpn.com/blog/38176/vpns-beginners-need-know/ http://www.wikihow.com/Use-VPN ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 13. BattlEye won't Launch. There has been reports of BattlEye failing at startup. Please go to services.msi and manually start BattlEye. a. Open the Start Menu and go to "Find" and type in" services.msc "(if you have Windows10 just start typing)(( No quotes)) and press Enter to launch the program. b. You should have something that looks like this. Now scroll down until you see "BattlEye Services" c. Select BattlEye Services and Press "Start this Service" d. You will get a prompt really quickly then the service will be started. e. To check to make sure it is running open up Task Manager and Check the Processes. You should see it running! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 14. Steam/BattlEye keeps crashing at Launch (Thanks to @buzzdog for the fix!) I have fixed the problem!! api-ms-win-crt-runtime-l1-1-0.dll was missing - go to your install file for the game: if its C:/ it will be - C:\Program Files (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64 Now try to run TslGame.exe as admin by right clicking it - does it say api-ms-win-crt-runtime-l1-1-0.dll was missing? If yes - you need to run your windows update to the latest date, not just critical. If your windows update will not run or is stuck at 0% - you need to fix windows update https://itsfoss.com/fix-windows-updates-stuck-0/ Good luck!! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 15. Update/Reinstall Visual C++ Redistributable for Visual Studio 2015 - If step 14 doesn't work with the same error message "api-ms-win-crt-runtime-l1-1-0.dll." (**This has worked for a few people. In these steps I am providing it does not show any deletion of C++. If you want to completely delete it and reinstall then you may do so on your own**) a. Go here to Select your Language and Download https://www.microsoft.com/en-us/download/details.aspx?id=48145 b. Next you will want to choose the file that is the best fit for your system. Either x64 for 64bit systems or x86 for 32bit systems. I have a 64bit so I am going to choose vc_redist.x64.exe and choose "Next" to start the Download. c. Once the file is done downloading you will want to run it. You should see a screen like this: d.) Go ahead and install. This should just overwrite what you have already and if there are any errors it will correct them. ---------------------------------------------- Additional Information about C++... For anyone getting the "program cant start because api-ms-win-crt-runtime-l1-1-0.dll is missing error try this. I'm using Windows 7 Ultra. and these steps worked for me. 1. Un-install your Visual C++ 2. Download again here https://www.microsoft.com/en-ie/download/details.aspx?id=48145 3.Do Clean reboot (details here - https://support.microsoft.com/en-ie/help/929135/how-to-perform-a-clean-boot-in-windows) 4. Install Visual C++ Redistributable for Visual Studio 2015 again. 5. start game -Thanks @Damitch! ---------------------------------------------- My issue occured after applying the new big Win10 update and changing GPUs (but keeping same nvidia drivers) To fix I repaired both VC Redist installs - 2015 and 2013. I think it was the 2013 one that did it as that prompted me for a reboot then the game worked! For me the exe was in \Steam\steamapps\common\PUBG\_CommonRedist\vcredist\2013\ Just execute, repair, reboot. -Thanks, @Frankie! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 16. CC Cleaner "Ok, I got it to work for now(knock on wood)! So what i did and noticed was in my firewall access setting area there were 4 tslgames and all were allowed access through firewall. That might have been the issue, i ran a program i have called CCleaner the free version which works like a charm. I have used it months back from a bug i had on the computer and fixed it flawlessly. I'd suggest the developers look into why the game creates multiple tslgames in the firewall settings. Here's a link for you guys/girls or whatever you identify as. http://www.piriform.com/ccleaner it's safe i've used before and easy to use I would follow the highlighted tabs i have from the screenshot then search for duplicates and delete and feel free to mess around with all the other options its a great program -I forgot to mention that before i ran ccleaner i uninstalledPUBG thru steam client did a restart then ran ccleaner another restart thenre-installed the anther restart and game connected " -Thanks @Susak! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 17. I disabled ad-aware anti-virus and only had windows defender ON when i launch the game. When prompted to choose private or public network when the game is up only select private. -Thanks @Froskie! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 18. Set your main monitor to 800x600 resolution and try starting the game. I don't know why this worked but it did. Afterwards I could tab out and set my monitor back to native and then make the game fullscreen at the native resolution. -Thanks @sneviG ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 19. Setting the launch options to -noborder. -Thanks @matt.caron12 ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 20. Changing screen size manually from the .ini file 1. go to "C:\Users\"your user"\AppData\Local\TslGame\Saved\Config\WindowsNoEditor 2. open "GameUserSettings" 3. search for : ResolutionSizeX= ResolutionSizeY= DesiredScreenWidth= DesiredScreenHeight= 4. change them for your desktop resolution , in my case was like this : it solved my problem , hope it helps! -Thanks @maatdk! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 21. Universal Runtime Ok guys, i resolved the problem for me, somehow this worked, i saw that one guy had the same problem as me, and he said to download and install this https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows somehow was because i was using the service pack1, something like that, and now PUBG is working. -Thanks @RUBIO! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 22. Placing the games on the Same Hard Drive. Since the beta I would constantly get "Lost connection to host" after clicking the play button. I tried every fix I came upon in the forums none worked. I have 2 hard drives. 1 I have windows on and the other all my games and steam. I do this to all of my games and never had any problems. After weeks of not being able to play this game my last effort worked. I installed steam on my windows drive, then installed PUBS and can play no problems. I wondered if that really was the problem for me, so I reinstalled it on my "games" Hard drive and tried again, and got the "lost connection to host" error again. After seeing that I put steam and PUBS back to my Windows drive, and behold was able to play again. Maybe this can work for anyone experiencing the same, that meet the same 2 hard drive scenario. Hope this can be of help to anyone going through the same -Thanks @silverstar! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 23. Loading a lowest settings file. Reference to the file in the thread attached. Error happens because the game opens up on some weird resolution by default, that generates the Gameusersettings.ini. I have uploaded one with low graphics running at 1280x600 windowed and it worked. you guys can have it and test it if y'all want, Make sure to backup your .ini also. -Thanks @DashEWz'! " Don't worry it's just a low settings file for the game, you can replicate this if you don't trust the file, but you need a friend who can run the game, put everything at the lowest settings and then copy the GameUserSettings.ini give it to you and replace your file with it, and be sure to make a backup of the original file just in case! " -Thanks @Rakyzura ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 24. Port Forwarding in your Router I entered my router's settings and checked to see if UPnP port forwarding was enabled (it wasn't), I'd explain how to do it, but every router is different in this regard (some don't even allow it). So I added permissions for my computer to allow automatic port forwarding (which helps connectivity in most online games) and then reset my router. This didn't fix the issue completely but I can sometimes connect to a game now. If you're wondering about how it's done and if it might help you there is a general guide here : http://www.dlink.com/uk/en/support/faq/routers/wired-routers/di-series/how-do-i-enable-upnp-on-my-router Though it is more helpful if you know which model of you router you have and google "enable upnp <your router here>) Note that every router is not the same and you may have to find your ipv4 gateway first (typing this address into your address bar on your browser will open your router's user panel). To find it, open the network and sharing center from the control panel and click on the details for your standard internet connection. The "IPv4 Default Gateway" address is the address you want for this. To reiterate : This is NOT guaranteed to work at all. If UPnP is disabled, enabling it might improve online gaming connectivity overall, or it might do nothing depending on your ISP's firewall settings. -Thanks @redshirt49! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 25. .NET framework An app on your computer needs the following feature (.NET Framework 3.5) pop up after I played a couple minutes on the game, it crashes the game.. after i clicked install, it says the following feature cannot be installed.. it happens everytime.. please help me how to get rid of those things.. thanks I had the same issue and fixed it with this: Press start, type Run, type services.msc, Scroll to "Windows Update" and right click and select Start if Stopped. Try to update again. If you are unsure how to manually add 3.5 in W10 follow this guide: a) Press “Windows Logo” + “R” keys on the keyboard. b) Type “appwiz.cpl” in the “Run” command box and press “ENTER”. c) In the “Programs and Features” window, click on the link “Turn Windows features on or off”. d) Check if the “.NET Framework 3.5 (includes .NET 2.0 and 3.0)” option is available in it. e) If yes, then enable it and then click on “OK”. f) Follow the on-screen instructions to complete the installation and restart the computer, if prompted. -Thanks @chufty! ----------------------------------------------------------------------------------------------------------------------------------------------------------- 26. Found something that worked for me, I downloaded ADWCleaner scanned, and cleaned my PC and now it works, I had malware blocking internet connection to something -Thanks @antonr00ls! ----------------------------------------------------------------------------------------------------------------------------------------------------------- 27. Editing Launch settings to -autoconfig or -windowed Right-click on the game title under the Library in Steam and select Properties. Under the General tab click the Set launch options... button. Enter the launch options, -autoconfig OR -windowed (be sure to separate each code with a space) and click OK. Close the game's Properties window and launch the game. -Thanks @Gabby! ----------------------------------------------------------------------------------------------------------------------------------------------------------- 28. UPDATE: (Solution ˢᵒ ᶠᵃʳ) Deleting the battle-eye folder (F:\Steam 3TB\steamapps\common\PUBG\TslGame\Binaries\Win64) ᴼʳᵃᶰᵍᵉ ᵖᵃʳᵗˢ ʷᶦᶫᶫ ᵇᵉ ᶜᵘˢᵗᵒᵐ ᵗᵒ ʸᵒᵘʳ ᴾᶜ Validating integrity of game cache afterward. Launching the game: So far this worked - I'll let you know as soon as it stops working: -Thanks @FlashieZA! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 29. Connection Failed. Switch to VPN Other Information: -My Windows as well as all my drivers for GPU etc. are up to date. -Just want to mention that any attempt to play a different Multiplayer game was successful. (TEMPORARY SOLUTIONS THAT MIGHT WORK) -Although I have struggled to get some kind of progress with the troubleshooting that I have done, I did actually find a temporary solution for people with the same error as me "(2.1.38 -)", and this involves Securing and swapping your IP with a VPN. I have found that even the free simple apps like CyberGhostVPN can do the job,with no bother, and you'll be back in game for now at least . We just need to give the developers some time and hopefully this will be fixed soon..... -Thanks @INFERNOZO! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 30. I had this same issue, and got the game working by running Uninstall_BattlEye.bat in [your drive]:\SteamLibrary\steamapps\common\PUBG\TslGame\Binaries\Win64\BattlEye And then in Steam 'verify integrity of game files' in the properties > local files of the Battlegrounds game. Steam downloads some files. Run the game. -Thanks @th3wu! Go to \Program Files (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\BattlEye\ Run Uninstall_BattlEye.bat Run cmd prompt as admin and type: sc delete BEService Go to \Program Files (x86)\Common Files\ and delete folder "BattlEye" Restart pc -Thanks, @cuda! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 31. X3DAudio1_7.dll & XAPOH1_5.dll My fix: 1.Go find the actual TsiGame.exe and try running it. 2. When you run the above .exe, you might get hit with an error saying something like X3DAudio1_7.dll is missing or corrupted (remember Skyrim?). You also might get a second error saying XAPOH1_5.dll or something is also missing or incompatible. These are directx issues and don't seem to work properly even when you try reinstalling the directX sdk. 3. I went and manually found those 2 .dlls and replaced them inside /windows/system32/ and bam, my game now loads. Hopefully that helps everyone else. -Thanks, @wifiPatty! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 32. BattlEye Launcher failed Try this: Open CMD as Admin (Google for how to do this on your OS if you don't know already) and type: sfc /scannow Press enter and let it run through. Restart you computer and then try launching the game again. -Thanks, @RoboDanjal ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 33. Lost Connection to Host note: when i say the lost connection to server bug i mean the one where after you been playing for 10 minutes or so you suddenly cannot reload or open doors and then a few minutes later you get disconnected from the server. this might help the people who just cant get the game to work at all but ive not tested it. So after some testing i found out that its updates to windows enhancing their firewall making it happen. The recent creators update messes things up i think. If you turn the firewall off totally it works great. but thats hardly a solution i wouldnt recommend leaving your firewall off permanently. What i did was go into the windows firewall and create an outbound rule here is a guide if your not into this stuff https://www.howtogeek.com/112564/how-to-create-advanced-firewall-rules-in-the-windows-firewall/ is a "public" network if you have to choose. so go new rule, then program.. you have to locate the tslgame.exe which for me was %ProgramFiles% (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\TslGame.exe Then just allow it all for the rest and that should stop windows stopping it communicating with the server halfway through a game. HTH SENTY -Thanks, @SENTY! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 34. BattlEye Service not running properly 1. C:\Program Files (x86)\Common Files\BattlEye - Delete 2.C:\Program Files (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\BattlEye - uninstall_battleye 3.C:\Program Files (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\BattlEye - install_battleye 4.Run game Make sure you have PnP enabled and port forwarding active.. drivers all up to date etc.. windows update .. -Thanks, @Methias! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 35. Still Can't connect/ports issue If you need to open ports they are 80, 81 and 443. If that does not work, try the below. "If it's still not working, you could run these commands in your command prompt and see if resetting the network interface helps: ipconfig /release ipconfig /renew netsh winsock reset catalog netsh int ip reset reset.log Battlegrounds seems to use ports 80,81 and 443 during the launch. 80 and 443 are pretty much guaranteed to be open or you wouldn't be able to browse any http/https web pages, so check the router and firewall if there's a block or no allow rule for 81. Did you also allow TslGame_BE.exe? Although it does not do any connections it's part of battleeye and should be set allowed/trusted in your firewall and antivirus settings." -Thanks, @Aiiiiiiiii! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 36. Hello, I signed up to post my findings. I would like to note I am on Windows 8.1 Pro (Build 9600). You can download a program called VC_RedistInstaller to install all the redistribution packages. The second issue I came across was (Exception Processing Image 0xC0000142) and I also had an issue with xinput1_x.dll. I did some browsing and I found a solution. I downloaded DirectX End-User Runtimes (June 2010) and the game started up like nothing was wrong. I hope this helps someone else. -Thanks, @Maxcloud! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------- We will be adding more fixes and workarounds as they become apparent and confirmed. If you are still having issues please use the BUG REPORTING FORMAT below and provide as much detail as possible. It will help to recreate the issue and solve it. If you know of something that has worked for yourself please post it below with a description of what you did to make it work. Thanks all.
  2. Hey all, here is a central place to post your community communication links if you are looking for players! We are trying to keep this all in one place. :-) Rules for posting your community: Your community must abide by the Official Community Guidelines You may only post your community details within this thread. There may be only one post per community. Duplicate posts will be removed. If you’re found to be in breach of this rule you may be barred from advertising entirely (this includes copy/pasting impersonal recruitment advertisements into other threads)
  3. Hello Players, We are seeking feedback on the first-person experience in PUBG. If you have any experience with first-person only matches or the first-person view specifically, please provide feedback in a detailed response below. Thank you in advance for your feedback!
  4. Banned for no reason

    You can fill out a Ban Appeal towards the bottom of the forum in the proper section if you feel you have been banned unfairly.
  5. Known Work Arounds - General Bugs

    Hello Players, Here is a list of known work arounds for common bugs that are found in game, sourced by the community. These are temporary until the team at Bluehole can get a chance to permanently resolve them. These are not guaranteed fixes and they may not work for everyone. If you have a work around please post it here and I'll add it to the list. This post will be constantly updated with new information as it becomes available. If you have a connection/steam/launch issue try this thread: ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Leaderboards and the reward system are a work in progress. The stats may not update right away or you may not get your items. Sorry for the inconvenience and please bear with us. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 1. Unable to use Medkit/Bandages/Pills and other boost items. WA- Drop your weapons and pick them back up, this should enable healing and boost items WA2- Firing your weapon one time has been reported to correct this bug as well. -Thanks, @Wags ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 2. Before getting to the main menu you face this screen. WA - You will want to run CC Cleaner and Malwarebytes. This also goes if you have a website pop up before you get to the main menu. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 3. Stuck on an infinite loading screen where you can still hear game sounds. WA-"There is a fix circulating around that switching your game to a SSD works, however if you're like me you don't own an SSD. I found a fix that works for me 100% of the time that does not require an SSD. Once you are loaded into the game and can hear the audio, ALT+TAB out of and then into the game. Once you're window focuses back in, open your inventory (default: TAB). It will vary on the speed on which it takes the loading screen to go away, but it usually fixes before you get in the plane." -Thanks, @McChicken-Tan! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 4. Stuck on "matching", unable to cancel or get into a game. WA - "We have found a temporary workaround that you may use until the real issue is resolved. Create a new Steam account or login to a preexisting account that does not own the game. Log back into the main Steam account affected by the bug. Allow Family-Sharing (via Steam) from said main account to the new/secondary account. Log back into the new/secondary account, start the game, and create a new character. Note: This workaround will not carry over any progress/settings/configuration from your primary account. I hope this temporary workaround helps those of you affected by the bug have the opportunity to play the game again, at the very least." -Thanks, Yunkin! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 5. Lost Connection to Server WA - note: when i say the lost connection to server bug i mean the one where after you been playing for 10 minutes or so you suddenly cannot reload or open doors and then a few minutes later you get disconnected from the server. this might help the people who just cant get the game to work at all but ive not tested it. So after some testing i found out that its updates to windows enhancing their firewall making it happen. The recent creators update messes things up i think. If you turn the firewall off totally it works great. but thats hardly a solution i wouldnt recommend leaving your firewall off permanently. What i did was go into the windows firewall and create an outbound rule here is a guide if your not into this stuff https://www.howtogeek.com/112564/how-to-create-advanced-firewall-rules-in-the-windows-firewall/ is a "public" network if you have to choose. so go new rule, then program.. you have to locate the tslgame.exe which for me was %ProgramFiles% (x86)\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64\TslGame.exe Then just allow it all for the rest and that should stop windows stopping it communicating with the server halfway through a game. HTH SENTY -Thanks, Senty ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 6. Unable to revive teammates "If this happens to you, switch guns then try again. It fixes the bug. " -Thanks, @LinkZeppeloyd ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 7. If you encounter the below message in the upper left: WA- "Open up the Command Prompt as administrator and type netsh winsock reset and then try again. If that is not working try to flush your DNS. Just do the same as before mentioned and just type ipconfig /flushdns. Hope it works." -Thanks, @Meddi! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 8. If you are experiencing a crash due to a flashbangs/gernades please lower your effect settings to avoid this for now while the team works on a proper fix. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 9. If you are experiencing being knocked down or killed before dropping from a plane... In the lobby before the loading screen into the plane, jump into the water and go for a swim. I do this every match and have not had an issue. This should counter the bug. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 10. AMD FX FPS smoothing and sound correction "I found the cure for AMD FX !! DISABLE IN BIOS: 1- Cool'n'Quiet 2- Turbo Boost or Turbo Core or AMD Turbo Tecnology or Core performance Boost. I'm Brazilian, sorry the translator, tested by 30 people ... my configuration: FX 8350 + r7 360 + 16gb Stable FPS 60/53 and no frame drops !! I made a long post in Portuguese, my English is horrible, so these steps are the summary!" -Thanks, @Douglas J Santos! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 11. Disabling Steam Overlay has been noted to help reduce the random crashing. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 12. Issues with fullscreen mode... "What I did: 1st, in Steam Library, go to PUBG's Game Properties (Right Click > Properties) 2nd, Set Launch Options - Put this: -fullscreen 3rd, went to PUBG's main folder which is in: G:\Program Files\Steam\steamapps\common\PUBG\TslGame\Binaries\Win64 I've put PUBG in my G: directory so change it to where you've put yours and just navigate. 4th, right click on TslGame.exe NOT TslGame_BE, then go to Compatibility, uncheck Override Highscaling DPI behavior blablalba 5th, Boot the game and set its Settings to Window mode, then choose your desired lower resolution, close the game then boot it up again.. PROFIT" -Thanks, @FauxValkan! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 13. Rain freezes during match... This is due to reshade. For now I would recommend to disable reshade. -Thanks, @Tms ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 14. G502 Mouse Issues -Switch to Fullscreen instead of Windowed(-Fullscreen) -Deactivate smooth mouse accleration in windows. -Thanks, @RoboDanjal Via steam forums! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 15. How to fix crashes (one possibility) & shadows inside buildings This worked for me post-patch. I played 10 consecutive games without crashing at all. 1. Go find your INI files at "C:\Users\YOURUSERNAME\AppData\Local\TslGame\Saved\Config" 2. Copy all your INI files, create a new folder, name it "BACKUP INI" or whatever, and paste your INI files inside the new folder. 3. Delete all of your INI files in the folder mentioned at step 1 (do not delete the INI files in your backup folder, this is just in case it shits the bed). 4. Verify game cache. 5. Load up your game with fresh new INI files. 6. Edit your hotkeys, mouse sensitivity, graphical settings, etc. 7. Your good to go. You can go back to your backup INI file to find out your mouse sensitivity and hotkeys. -Thanks, @pride_xd! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 16. Failed to Initialize Steam Hello guys! After searching for fix for my " FAILED TO INITIALIZE STEAM" i didnt find solution to my problem, and was mad AF!!! I did try all possible fixes i.e - reinstalling steam running as administrator. And its just looks like its BattleEYE, the game is poorly made.... The main problem ( in my case ) was TslGame_BE.exe - the program is incompatible. The game worked perfectly before, and all of a sudden one day did not launch.. How to fix - klick on TslGame_BE.exe - properties "Run this program in compatibility mode and select "run for windows vista". I have windows 10 but, when i choose run choose run in windows vista, the game worked. ( you might also check disable fullscreen optimization ). Hope it helps somebody, because i know how frustrating it can be! -Thanks, @SameOrNot! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 17. Crashing to desktop due to ASUS software and headphones I have a continuous crash to desktop almost every time I play a match. The game loads fine but it's once I am in game or the spawn island that my game freezes randomly and I get kicked to my desktop. I don't have a code hooking software running. RivaTuner 7.0 I have set to disable on the on screen display and set application detection to none. I have sent a plethora of crash logs ever since I noticed this. A response on this crash would be great. Setting windows defender does not seem to make a difference. And weather or not Discord is running does not make a difference either. With this crash I have never received any kind of error message. I just crash to desktop and see the crash reporter. I disabled ASUS ROG 7.1 Sonic Studio 1.1.15 for the ASUS ROG Centurion headphones and the game does not seem to be crashing for me anymore. -Thanks, @MrPinesol! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 18. Game running slow or buildings not loading in correctly. Once the game is running, go into Task Manager and click Details: And scroll down until you find TslGame, right click it, and press Set Priority -> High: -Thanks, @ahk1221! ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ 19. Mouse is not registering clicks WA: change from Fullscreen windowed to fullscreen. -Thanks, @Igo!
  6. Negative currency

    Please Direct Message PUBG FWG on these forums a screen shot of your negative BP. He will be able to assist you further. Thank you for your patience.
  7. Negative BP bug

    Please Direct Message PUBG FWG on these forums a screen shot of your current negative BP. He will be able to provide further assistance. Thank you for your patience.
  8. Hi Players, Please take a moment to read through this post and attempt all troubleshooting method so we can attempt to help solve your issues with the Audio, UI & Other bugs. Be aware that if you do not follow the below procedure, we may remove your thread. If these instructions fixed your issue, please reply below and let us know. If you're able to tell us which step resolved your Audio, UI & Other issue, that would be much appreciated and will help us fix the issue in the future. - Please ensure you meet the minimum requirements specified for this game. If your computer doesn't meet the minimum requirements to run this game, then unfortunately we're unable to offer help as your system is not powerful enough to run the game properly. We cannot offer any support for users running Windows virtual machines on Linux or Mac. - Troubleshooting Please attempt the following list of fixes before posting: Run PLAYERUNKNOWN'S BATTLEGROUNDS directly from your Steam games list, instead of a shortcut from your taskbar or elsewhere. Restart your computer. Right click on Steam and Run as administrator. Monitor your hardware temperature whilst in-game. If your computer components are running extremely hot, there may be an issue with your hardware. I personally check my temperatures with software from http://openhardwaremonitor.org Remove any overclocks. If your computer has any components which are overclocked, please reduce them back to their stock speeds and see if the crashing issues persist. Verify integrity of game files. Instructions here. Update your graphics drivers. Links for AMD & Nvidia. Ensure your page file size is sufficient. Some users have reported some memory crashes stop once they increase their page file size on their primary local drive to 16GB or higher. I personally have my page file set to 32000 initial and maximum size and no longer experience memory crashes. Instructions here. Complete All Windows Updates. Instructions here. The game is known to crash without some of the most recent Windows updates. Update/Reinstall Visual C++ Redistributable for Visual Studio 2015. Instructions here. -- If you're still having issues with your gameplay, please respond to the existing thread (not this thread) related to your specific error. If there isn't an existing thread for your specific bug, please create a new thread with a descriptive title and follow the bug reporting format below: Date Seen:(When did the bug most recently happen and when did it start) Server: (Live server or test server) Error Message: (Did an error message appear when your game crashed? Please write it here, or post a cropped screenshot of the error) Other Information: (Any relevant information that you think would be useful to help us track down the cause of the bug) Troubleshooting Attempted: (Any troubleshooting attempted. Did you complete all the steps above and if not, which steps didn't you complete?) Launch Options: (Have you changed any launch / command line options for the game and if so, which ones? Please remove them and see if this issue persists) System Specifications: Operating System: Graphics Card: CPU: Ram: The easiest way to get this information is to hold the windows button and R to open the run dialog, then type in "dxdiag" and take a screenshot of the "System" and "Display 1" tabs as shown below:
  9. Mouse Cursor renders incorrectly

    Now for this fix you need to know your native resolution, it most likely is 1920 by 1080.. if you can find out for me, that would be great as we need it for the next step. Hold down your windows key and press R, this will open the run dialog where you can type in "%APPDATA%" It'll open a folder in windows explorer, up the top on the address bar click AppData as seen in the image below. Now on the right hand side, search for Tslgame as seen below and open the tslgame folder: Now you need to click through a few folders, Saved, Config and then open the WindowsNoEditor folder where you should be able to locate GameUserSettings.ini as seen below: Open the GameUserSettings.ini file, navigate to the section of the tile as seen below and make everything the same as what I have highlighted in blue. If your native resolution is not 1920 x 1080, simply change it to your native resolution then launch the game. Let me know if that helps!
  10. UI is really justa full on glitch fest with SLI

    Well thank you for the report, I've passed it along! :-)
  11. Keys not working properly

    Try deleting your GameUserSettings.ini. There may be an issue with that file in your App Data folder.
  12. Is everyone set to public and online? Once that is done restart the whole steam UI and launch the game. You may need to hit the refresh button since I know people don't always show up right away when I log in.
  13. motorbikes have two sets of engine sounds

    Do you have any video with the difference in sounds by chance?
  14. UI never starts properly, refresh doesn't work

    Thanks for the report. Unfortunately, we cannot help you if you do not follow the bug reporting format for threads which includes posting your system information. Please reply to this thread with the format in the thread below and I'll update your first post. Hopefully we can find a fix for you as soon as possible! :-)
  15. Are some sound systems not supported?

    There is a known issue with Logitech Headsets. Some way the sound is delivered through the drivers on the headset is not always correct. It is recommended to play in stereo only anyways since there is HRTF built into the software
  16. Bug: Game starts in wrong resolution

    Have you tried setting the resolution in the .ini file then making that read only?
  17. Hey Person, is it possible to get a screen shot from you so we can see exactly what you are seeing as well as your computer specs?
  18. Watching my party play, they drive underwater

    Hey Sponikle, do you have a video of this or do you know how we would be able to recreate it?
  19. Door isn't casting a shadow

    I'm not sure I follow. Do you mean the light coming from the bottom of the door?
  20. Hi Players, Please take a moment to read through this post and attempt all troubleshooting method so we can attempt to help solve your issues with the map and graphics bugs. Be aware that if you do not follow the below procedure, we may remove your thread. If these instructions fixed your issue, please reply below and let us know. If you're able to tell us which step resolved your map and graphics issue, that would be much appreciated and will help us fix the issue in the future. - Please ensure you meet the minimum requirements specified for this game. If your computer doesn't meet the minimum requirements to run this game, then unfortunately we're unable to offer help as your system is not powerful enough to run the game properly. We cannot offer any support for users running Windows virtual machines on Linux or Mac. - Troubleshooting Please attempt the following list of fixes before posting: Run PLAYERUNKNOWN'S BATTLEGROUNDS directly from your Steam games list, instead of a shortcut from your taskbar or elsewhere. Restart your computer. Right click on Steam and Run as administrator. Monitor your hardware temperature whilst in-game. If your computer components are running extremely hot, there may be an issue with your hardware. I personally check my temperatures with software from http://openhardwaremonitor.org Remove any overclocks. If your computer has any components which are overclocked, please reduce them back to their stock speeds and see if the crashing issues persist. Verify integrity of game files. Instructions here. Update your graphics drivers. Links for AMD & Nvidia. Ensure your page file size is sufficient. Some users have reported some memory crashes stop once they increase their page file size on their primary local drive to 16GB or higher. I personally have my page file set to 32000 initial and maximum size and no longer experience memory crashes. Instructions here. Complete All Windows Updates. Instructions here. The game is known to crash without some of the most recent Windows updates. Update/Reinstall Visual C++ Redistributable for Visual Studio 2015. Instructions here. -- If you're still having issues with your gameplay, please respond to the existing thread (not this thread) related to your specific error. If there isn't an existing thread for your specific bug, please create a new thread with a descriptive title and follow the bug reporting format below: Date Seen:(When did the bug most recently happen and when did it start) Server: (Live server or test server) Error Message: (Did an error message appear when your game crashed? Please write it here, or post a cropped screenshot of the error) Other Information: (Any relevant information that you think would be useful to help us track down the cause of the bug) Troubleshooting Attempted: (Any troubleshooting attempted. Did you complete all the steps above and if not, which steps didn't you complete?) Launch Options: (Have you changed any launch / command line options for the game and if so, which ones? Please remove them and see if this issue persists) System Specifications: Operating System: Graphics Card: CPU: Ram: The easiest way to get this information is to hold the windows button and R to open the run dialog, then type in "dxdiag" and take a screenshot of the "System" and "Display 1" tabs as shown below:
  21. Does everyone have their steam profiles set to public and online? Also, you will want to disable SLI since it does not function properly yet and 1 1080 is more then enough at the moment in my opinion.
  22. Hi Players, Please take a moment to read through this post and attempt all troubleshooting method so we can attempt to help solve your issues with your Performance and Connection bugs. Be aware that if you do not follow the below procedure, we may remove your thread. If these instructions fixed your issue, please reply below and let us know. If you're able to tell us which step resolved your performance/connection issue, that would be much appreciated and will help us fix the issue in the future. - Please ensure you meet the minimum requirements specified for this game. If your computer doesn't meet the minimum requirements to run this game, then unfortunately we're unable to offer help as your system is not powerful enough to run the game properly. We cannot offer any support for users running Windows virtual machines on Linux or Mac. - Troubleshooting Please attempt the following list of fixes before posting: Run PLAYERUNKNOWN'S BATTLEGROUNDS directly from your Steam games list, instead of a shortcut from your taskbar or elsewhere. Restart your computer. Right click onp Steam and Run as administrator. Monitor your hardware temperature whilst in-game. If your computer components are running extremely hot, there may be an issue with your hardware. I personally check my temperatures with software from http://openhardwaremonitor.org Remove any overclocks. If your computer has any components which are overclocked, please reduce them back to their stock speeds and see if the crashing issues persist. Verify integrity of game files. Instructions here. Update your graphics drivers. Links for AMD & Nvidia. Ensure your page file size is sufficient. Some users have reported some memory crashes stop once they increase their page file size on their primary local drive to 16GB or higher. I personally have my page file set to 32000 initial and maximum size and no longer experience memory crashes. Instructions here. Complete All Windows Updates. Instructions here. The game is known to crash without some of the most recent Windows updates. Update/Reinstall Visual C++ Redistributable for Visual Studio 2015. Instructions here. -- If you're still having issues with your performance and connection, please respond to the existing thread (not this thread) related to your specific error. If there isn't an existing thread for your specific bug, please create a new thread with a descriptive title and follow the bug reporting format below: Date Seen:(When did the bug most recently happen and when did it start) Server: (Live server or test server) Error Message: (Did an error message appear when your game crashed? Please write it here, or post a cropped screenshot of the error) Other Information: (Any relevant information that you think would be useful to help us track down the cause of the bug) Troubleshooting Attempted: (Any troubleshooting attempted. Did you complete all the steps above and if not, which steps didn't you complete?) Launch Options: (Have you changed any launch / command line options for the game and if so, which ones? Please remove them and see if this issue persists) System Specifications: Operating System: Graphics Card: CPU: Ram: The easiest way to get this information is to hold the windows button and R to open the run dialog, then type in "dxdiag" and take a screenshot of the "System" and "Display 1" tabs as shown below:
  23. random continuous left movement

    Thanks for the report. Unfortunately, we cannot help you if you do not follow the bug reporting format for threads which includes posting your system information. Please reply to this thread with the format in the thread below and I'll update your first post. Hopefully we can find a fix for you as soon as possible! :-)
  24. You can die in the Lobby, just don't know how.

    Can I get your PC specs? That seems odd that you died in the lobby... I will forward it once I get this. :-)