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Found 236 results

  1. Please Post All Issues with Mid Game UI/Inventory/Crashing Here. Also, please Use the Bug Reporting Format and any work arounds/fixes that you have tried or that have worked for you. Make sure you state what you were doing right before the freeze/crash. Date Seen: 25 FEB 17 Information: Windows 7 - 64 Bit (Pro) Intel i7 - 940 Nvidia Geforce GTX 770 12 gigs RAM Settings: Very Low (all) Bug Description: When opening the inventory I get a ~1-2 second fps lag/stutter and the same lag/stutter if I have the inventory open and I switch equipment/clothes. (It feels like an issue with the 3D character model being rendered and having the render updated with new equipment shown.) Troubleshooting/Testing Steps Attempted: 100% repeatable when opening the inventory or when changing gear/clothes while the inventory is already open.
  2. Description: Upon launch the game will crash and say this: "We are very sorry that this crash occurred. Please help us track down and fix this crash by providing detailed information about this. Thanks for your help in improving the Game." Date experienced: 3/24/17 Troubleshoot attempts: Uninstalling than reinstalling the game does not work. Trying to download onto a different drive does not work. Restarting steam does not work. Other information: N/A Launch Options: N/A System Specifications: Operating System: Windows 8.1 64-bit (6.3, Build 9600) Graphics Card: NVIDIA GeForce GTX 750 Ti CPU: ASUS ROG GR8 RAM: 8.00 GB Please help, I payed $30 for this game through Steam and have very high hopes for it! C7qNBMnUwAAU1En.jpg-large
  3. I just threw a grenade into an apartment building, as the grenade exploded I heard the audio for the windows shattering but the game hard crashed on the same frame that the grenade particle effects would show up. I didn't get an error message for this hard crash. (I got booted back to desktop)
  4. 12:47:41: Starting BattlEye Service... 12:47:43: Launching game... 12:47:53: Note: File blocks can be ignored if they don't cause problems with the game. 12:47:53: [INFO] Blocked loading of file: "C:\Windows\System32\mfcore.dll". что делать ребят? два дня такая штука уже, все драйвера последние самые стоять
  5. The game keep crashing every match. I try to go for low settings but doesn't work. Please fix this issue. My spec I3 6100 gtx1050 8gb ram win 10
  6. I've tried every single step in this guide posted here with no solutions as to what is causing the problem. I can get into the game just fine. i created a character, dressed them up, and sent them off to battle royal... kinda. when i press the button to start the game a join a server it works fine and loads up as expected until i see my character on the island for about one second. This is the point where it freezes up and shoot me to the screen provided in the screenshot where it obviously reads that BattEye did not work correctly. Again, I tried every single step in the guide above multiple times and I know my way around a computer. I can't seem to find out what is going wrong here. Please help me!
  7. Bug Description: When i start the game, everything until the lobby runs smoothly. After the planejump i can land and do everything i want. Then, suddenly after a random amount of time, my game completly freezes. The sound after that gos on for ardound 0.5 seconds yet. Then the whole game just crashes to the desktop and opens the Crash Reporter. Very very occasionally it also crashes in the lobby or in the plane. Much rarer it also crashes with no reporter. Date Seen: Today and for the last 2 weeks Server: Live Servers, only play on EU Troubleshooting Attempted: Alot of things: Update my Drivers Underclock GPU Moved game to SSD Checked game files Reinstalled 2 times Lowered or increased game settings Start parameters post the last weekly patch Other Information: The strange thing is that piror the 05 of June i didnt had this problem. If i can remember thats when a Windows Update dropped. CPU Usage is AWLAYS around 100 %, game uses 70 of that Ram around 9 Gigs used Ram is 4 old sticks of DDR3 RAM on a ASRock H77 Pro/MVP with a rate of 1333 mHz Windows and BIOS are up to date afaik Launch Options: Not anymore! System Specifications: Here is also the content of the last Crash report under \AppData\Local\TslGame\Saved\Logs Please help me i just want to play, dang it very eager to get some dinner again.
  8. I recently bought the game, went over to my friends house (because he bought it too) Got the game files from him and we started to jam. All was fine till I pressed Tab to open my inventory, immediately it gave me an error message. I've tried downloading a few programs like DirectX, .NET, etc. I've also tried verifying my file integrity but no hope their either. I think I'm gonna go back to my friends house and get the files (Because I have a pretty small cap) and try install it again. (NOTE: I have reinstalled the game a few times.) Please respond if you have any suggestions It really sucks because I can only pick stuff from the ground. Can't loot or change things in my inventory.
  9. I jsut bought PUBG today and haven't been able to play a single game yet. I created a character, started a game. It went through the first minute of waiting around with the other players, then when the plane started flying, after a few seconds the game froze. This happens every time I play a game. I literally have not been able to actually play a match yet. My machine is pretty good. Skylake i5, 16GB DDR4 RAM, GTX 1080. I'm running Windows 10 64bit and the game is running from a Samsung Evo SSD. I'm about to ask for a refund if there isn't a quick fix for this issue.
  10. Bug Description: A detailed description of the bug that you're experiencing. Please include as much detail as possible. Please try to include evidence related to the bug, such as screenshots and videos if possible. Date Seen: 06/22/2017 Played two days before no problem Server: United States regular Troubleshooting Attempted: Verifying integrity, waiting a day, trying multiple times, with multiple lobbys. Reinstalled the game. Other Information: Launch Options: None System Specifications: Operating System: Windows 10 Education Graphics Card: MSI Radeon Rx 470 CPU: AMD Fx 6300 Six-Cire 4.00GHz Ram:16 GB DDR3
  11. Hey all, not sure if there's a good format for this, but twice now (two nights in a row) I crashed while coming over the western Georgepol bridge, and my buddy crashed with me tonight. I'm worried there might be something fishy going on there. I approximated my best location here: https://pubgmap.io/erangel.html#7/-84.242/50.063/w=-83.742,48.313 I've also sent in crash dumps through the reporter, but I figured I'd get more visibility here.
  12. Hi guys, since i did the update yesterday (21. June), my game crashes everytime after 2-4 Minutes. First i got some magenta and cyan stains on the screen, then the game shortly freezes (Screenshot -->taken with iphone xD), and after that, i got the crashing info. But theres no error message. Just telling me, that the game crashed. Here are my specs: -Asus ROG X99 Mother Board -Intel i7 6900k -Asus Geforce GTX 1080 -32gb RAM (Corsair 3000mhz) -game installed on a SSD What i already tried: Restart computer, reinstalled the game, updated windows, updated graphic driver, checked the local files on steam It would be awesome if somebody could help me out. Thanks, Pedda.
  13. pc specs : my problem is simple , i start a game and in a period of 3 minutes , it crashes. Before the update the crash report popped up , but now it closes if out notifying anything. if someone can help me i would be so pleased . Thanks also , the first crash after reinstalling windows on my pc , popped up that error : "the instruction 0x00007fffc214d78d.... 0xffffffffffffff. memory couldn't be read" . then just crash as i said before
  14. Bug Description: I was looting on a Duo game on SA, on the first 2 minute after landing Date Seen: Today Server: SA Troubleshooting Attempted: None. Other Information: Just a crash report when looting. Launch Options: none System Specifications: Operating System: Windows 10 Graphics Card: GTX 1070 CPU: i7 7700k Ram: 16GB
  15. Bug Description: Crash to desktop, Sound and UI freeze for about 0.5 seconds sound then plays for a further ~0.25 seconds without UI unfreezing, then straight to crash reporter. Can happen in lobby (rare) or in game proper. Date Seen: First recorded crash 13/6, last recorded crash 21/6 (UK date format). It may have happened before then, but I can't tell. Server: EU Single player server (Not test) Troubleshooting Attempted: Please bear with me, this may take a while. Updated all drivers. (No change) Reinstalled windows, tested with default driver set (No change) Updated drivers again (No change) I noticed that tslgame.exe was creating dump (UE4Minidump.dmp) files in \AppData\Local\TslGame\Saved\Logs\ so I opened the dmp in Visual Studio, what I got was VS telling me there was an incorrect function in tslgame.exe, not very helpful, but screenshot included below. I also noticed that windows was creating a watchdog dmp file in C:\Windows\LiveKernelReports\. the creation of the file precisely matched the creation of the UE4 dump This is probably more useful. Shown below I loaded up the Watchdog dmp file into WinDbg and ran !analyze -v on it. Windbg blamed a driver called nvlddmkm.sys. I checked that this was consistent across a random selection of other dmp files. SS below. Unfortunately I didn't get much more information from running lmvm nvlddmkm. SS below Searching for nvlddmkm.sys I got 3 results back: I obviously wondered which of the three files that PUBG was using so I ran procmon with a filter for the filename As you can see the newest file is being loaded, but surprisingly NOT by tslgame.exe. It's actually being accessed by BEService, which is Battleeye. You can actually see in this trace that a crash has occurred and that the windows problem reporting process is gathering data from the sys file. I'm fairly unwilling to start messing around with Battle Eye for obvious reasons so my troubleshooting has stopped there. In conclusion whilst this is in no way a smoking gun, it might suggest somewhere to look for you engineers. Other Information: Dumpfiles, windbg and images can be downloaded here: https://www.dropbox.com/s/96rfjwo2gujruwh/PUBG Error.zip?dl=0 I'm happy to provide any further detail as needed. Launch Options: None. System Specifications:
  16. Bug Description: Every game I have played since Monday evening 6/19/2017 has crashed. There seems to be no pattern of when or why as it can crash during the lobby, in the airplane, descending from the airplane, ior 5/10/15/20 minutes into the game. Date Seen: 6/19/2017 Server: Prod/live server. Troubleshooting Attempted: None so far. Attempted to look at the CrashContext log file, but no useful information about the error was there. Other Information: Launch Options: No launch options. System Specifications: Operating System: Windows 10 Enterprise Graphics Card: NVIDIA GTX 970 CPU: Intel Core i5-7600K @ 4.8 GHZ Ram: 16GB The easiest way to get this information is to hold the windows button and R to open the run dialog, then type in "dxdiag" and take a screenshot of the "System" and "Display 1" tabs.
  17. Hi, My current issue is intermittent but has recently happened twice in a row. > Can load game fine. > Get in to que > Match to game and see loading screen > Loading screen continues as I hear the lobby, plane, and can even press f to drop > Can hear that I drop, deploy parachute, and can press z to prone. (in the past I can wait here and the game will load, but no longer) > Game eventually goes to a dark red screen (can get pic if needed) > After approx. 30 seconds my computer crashes and restarts itself. Please help.
  18. Game loads fine and everything is good until 10 - 20 minutes in the game game crashes and I get an this error every game I play. My specs: Intel - Core i7-6700K 4.0GHz Quad-Core Processor Corsair - H100i v2 70.7 CFM Liquid CPU Cooler Gigabyte - GA-Z170X-GAMING 6 ATX LGA1151 Motherboard Corsair - Vengeance LPX 16GB (2 x 8GB) DDR4-2400 Memory Kingston - SSDNow UV400 240GB 2.5" Solid State Drive Asus - GeForce GTX 1070 8GB STRIX Video Card NZXT - S340 (Black) ATX Mid Tower Case EVGA - 750W 80+ Gold Certified Semi-Modular ATX Power Supply I doubt it is my specs but i have uninstalled and reinstalled the game and it didn't work and I did the verify game files and nothing happened.
  19. Hi, starting this evening, I'm unable to play the game after it worked fine this afternoon. I can get into a game, it loads up, I'm on the island, then get onto the plane and sometime then, usually about 20 seconds after getting onto the plane, the game stops responding, stops doing anything. I can't open the inventory, menu or do anything inside the game, and I can't even close the game via task-manager. It just stays open, unresponsive, sound still going. Then after about 2 minutes, "Network lag detected" shows up, stays for about 30 seconds, then I get thrown back into the main menu and get the error message "connection timeout". This has happpened eight times in a row now, with me trying to fix stuff after every game. I restarted, I went from WLAN to LAN, verified the integrity of the game cache, checked windows settings, driver updates, went from EU servers to NA.. Nothing. The freeze + error keeps coming every game, which means I can currently not play the game at all. The game ran fine so far on medium settings, I tried playing with everything on low, and changed the resolution, but to no avail. I am connected to my town's university network, I have about 100 mbit/s download and 80 mbit/s upload, and my internet is working fine right now, so that shouldn't be the issue either. My system specs: Intel i5-4460 GeForce GTX 1050 Ti 8 GB RAM Windows 10 If you need anything else to try and help me out, or have the same problem right now, please let me know! Thanks in advance.
  20. Bug Description: Hey guys so yeah as the title says the game freezes sometimes in the lobby as I'm running around in the game lobby shooting people and jumping around, but most of the time its in the plane just as we get to the zone where you can start to eject it freezes and the propellers of the plane stop and the audio of the past 2 seconds plays over and over but only the plane audio not anyone yelling in their mic. Then I control alt delete and I see the game is not responding and it takes some time to end the task as well around a minute usually. Date Seen: From the 8th of June 2017 - present Server: Normal servers NOT TEST SERVER Troubleshooting Attempted: I have uninstalled and reinstalled the game 5 times. Checked my cache multiple times, deleted all of everything from my TSLGame file in romaing on the temp files in my pc multiple times. At this point I don't know what to do. I have also turned off my overclock on all things (CPU and GPU) and tried that to no avail. Please help I love this game but its literally unplayable right now. Other Information: N/A Launch Options: -sm4 -malloc=system -USEALLAVAILABLECORES System Specifications: Operating System: Win 10 Graphics Card: Gigabyte Ge-Force GTX 1070 Windforce OC CPU: i5 - 6600k Ram: 16 GB HyperX Fury DDR4
  21. Hey guys so yeah as the title says the game freezes sometimes in the lobby as I'm running around in the game lobby shooting people and jumping around, but most of the time its in the plane just as we get to the zone where you can start to eject it freezes and the propellers of the plane stop and the audio of the past 2 seconds plays over and over but only the plane audio not anyone yelling in their mic. Then I alt control alt delete and I see the game is not responding and it takes some time to end the task as well around a minute usually. I have uninstalled and reinstalled the game 5 times. Checked my cache multiple times, deleted all of everything from my TSLGame file in romaing on the temp files in my pc multiple times. At this point I don't know what to do. I have also turned off my overclock on all things (CPU and GPU) and tried that to no avail. Please help I love this game but its literally unplayable right now.
  22. Через 2-3 минуты игры, игра завершается такой ошибкой. Характеристика ПК: "amd phehom(tm) x6 1090t processor 3.2 ghz, 12 gb ramov, videokarta amd radeon r9 200 series viletajet posle dvuh trjoh minut na karte kogda begajew" Помогите решить проблему.
  23. Bug Description: Within a three hour span of playing the game, three times my computer suddenly, without warning (no BSoD, freezing in-game, error message of any kind), shuts down and resets to the BIOS. I can confirm that this is caused by the game and not any other process. I can also confirm that is is not an issue with my computer components being under stress/load, nor a temperature issue. There is not anything stressful or repeatable in the game that causes this shutdown. Date Seen: June 18 2017 Server: I am not on the test server - a normal game. Troubleshooting Attempted: I verified my computer was not shutting down due to temperature issues. All components remained at sane temperatures. I simultaneously ran prime95 and FurMark to max out my CPU, GPU and RAM for several hours to confirm that when the system is under load it is not an issue with one of those components or a problem with the PSU. I verified the integrity of the game files. Performed a Windows Update. Killed all background processes before starting the game. Other Information: When this issue occurs, there is nothing stressful happening in game. There is no repeatable action in the game that causes this problem. I've experienced it when walking around a house, when looking in my inventory, and while completely idle. I can confirm that you need to be in the actual game for it to occur though - remaining on the main menu does not cause it to happen. This is a fresh install of the game, purchased several hours ago. Let me know if there are any logs I can provide to help solve the issue. Launch Options: Have you changed any launch / command line options for the game? Yes. If so, which ones are you using?. -refresh 120 System Specifications: See attached file.
  24. Hello all. I have been playing PUBG since May with no issues until last week. I am at a 100% sound bug rate where the game will reverb gun shots/ explosions in a loop when waiting on the island with other players. One of 2 things can happen. Game will crash giving me the "bad image" error. The game will put me in the plane( with no sound bug) with about 40 fps when I was before getting around 80+. Usually the sound bug will not happen again in the game if I make it to the plane but have gotten a 10% rate of it happening after I start shooting. I have attached 2 errors that I have been encountering this past week. The only thing that has changed in my system would be a Windows Update. I have tried many things but nothing does seem to help at all with this issue. Specs : Ryzen 5 1500 Gtx 1070 8gb Ram (4gb x2) SSD Drives 500g x2 Windows 10 Windows Defender
  25. Date Seen: 6-18-2017 Information:PC Build:MSI X99S SLI Plus Socket 2011 motherboardIntel i7-5820k 3.3GhzCorsair Vengeance 32GB DDR4 2666MhzZotac NVIDIA GTX 980 Ti AMP!Bug Description: I got CLIENT NOT RESPONDING around 1 minute into the game just now (see screenshot).