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Found 2 results

  1. Bug Description: Game is taxing processor and, to a lesser extent, the GPU resulting in a temperature related shutdown to prevent damage to hardware components. Even on lowest settings, the only improvement that is seen is a slightly extended amount of play time before thermal shutdown is triggered. In my individual case, CPU is triggering thermal shutdown, but based on rates of temperature increase, GPU would also do so, but is cooling itself slightly better than my CPU manages. Date Seen: 4-9-17 through 4-20-17 Server: NA - Production Server Troubleshooting Attempted: All settings except for draw distance were reduced to lowest settings, computer was opened up and compressed air was used to remove all dust, verified that all fans were spinning properly, installed a temperature monitor and monitored while using other programs to attempt to rule out possible hardware failure, computer was reseated to attempt to improve airflow, box fan was used to attempt to draw off excess heat, MSI Afterburner and Speedfan were installed and configured to set fans to maximum RPM prior to loading the game. None of them suceeded in preventing overheating to the point of thermal shutdown. This is the only application I have run into in the years since building this machine that has taxed my hardware to thermal shutdown. Other Information: The worst temperature spikes appear to occur in the initial lobby area prior to the game starting(seriously, get rid of it. It serves no point and needlessly stresses machines) and after dying while in spectator mode. Launch Options: No launch options are being used System Specifications: See attachments, I can provide further information if requested.
  2. Hello, Wasn't 100% sure where to place this post but is anyone else having an overheating issue with PUBG? This is the only game that is giving my "Gaming Laptop" an issue. It's putting my GPU and CPU from 95-102 Celsius and feels like its burning a whole through my keyboard and the bottom. I have a Lenovo Y700 Gaming Laptop. Nvidia GeForce GTX 960M and the CPU is i7-6200HQ. I have played many different games on my laptop with no issues at all but for whatever reason PUBG puts it to its max. I have graphics on the lowest. The bottom of my laptop becomes so hot you literally could not hold your finger to it and the heat radiates through the keys and physically burns, its crazy. Any thoughts? suggestions? or similar issues?