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HighwayTea

Game ask login and password

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HighwayTea    2
Posted (edited)

Bug Description:
Loaded up PUBG after the latest update and am faced with this, both login and register do nothing.

Date Seen:
Today (6th of July)

Server: 
N/A

Troubleshooting Attempted:
Reinstalled PUBG, restarted PC, steam and router

Launch Options:
Default

System Specifications:
Operating System: Windows 10
Graphics Card: Nvidia 980
CPU: Intel i7-6700
Ram: 16gb

wqer.png

Edited by HighwayTea

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Sv1ngen    0

Same here, Can't do nothing. Tried login in, didn't work. Tried Register, didn't work.

Just stuck on Connecting...

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HighwayTea    2

Did a "netsh winsock reset" in cmd prompt, then did a restart and it seems to have fixed it.
For now...

  • Like 2

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Sv1ngen    0

Tried "netsh winsock reset" rebooted and Voila, it worked. Thanks for the tip HighwayTea

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ottet    0

After last update it requests me to prompt login/password.. I really don't know where to find those data.

Thanks in advance,

oTTeT

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When I open PUBG it asks me to register now, one of my friends also says that he has to as well but all my others say that they don't have to. I also cant register it just stays saying it will register forever, anyone have any help or info on this? thanks.

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wuTang^    0

When opening the game for the first time you need to enter in a username and password and click on register. But when I click on register, its just stays on the screen that says "Now, creating account...". Have restarted the game numerous times and clicked on the refresh button. Have also left it for 30 minutes at a time and nothing happens

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usually when i start the game it would automaticly go into my account from steam now its asking for id and pwd which i never needed to type also if i type anything and try to connect it would get stuck on connecting

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Oikka    0

I have also gotten this and have no idea how to fix it. When i try to register it just gets stuck on creating account. Has started happening since the new update

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Posted (edited)
2 hours ago, Zombroom said:

How to fix that ?

<screenshot snipped>

Same issue here (UK/EU).

Restarting Steam and the PC didn't help.

Edited by King Mustard

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walshee    0

I too have recently bought the game and i am still experiencing this problem is there any fixes?

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RoboDanjal    102

If you're having this issue please try the fix mentioned above and let us know if that solves your issue. 

Open command prompt and enter the following. 

netsh winsock reset

 

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pdepadova    0

With someone is happening this issue too?
Everytime I start the game it asks me an ID and password and I can't login.

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pdepadova    0

didn't worked for me

14 minutes ago, RoboDanjal said:

If you're having this issue please try the fix mentioned above and let us know if that solves your issue. 

Open command prompt and enter the following. 


netsh winsock reset

 

 

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DeMiNe0    1

The same thing has been happening to me since the update. I can't register or login. Has anyone fixed this yet?

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NinjaRaiden    0

i have met this aswell, i'm in a big group of friends where we all play this game, all of them dont have this issue as their games just went in to character screen as normal but mine says i have to put in ID and PWD. but i dont recall ever "making an account" for this game, but login and register just gets stuck at "Connecting" no error message if i would have done anything wrong and nothing happens from there but i can open options and/or jusr reload UI to go back to the ID+PWD screen with same results, what is going on???

Udklip ..PNG

Udklip.PNG

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DeMiNe0    1

This is what happens when I try to create an account:

axIrhuI.jpg

 

It just hangs there like a fuddy duddy..

 

 

  • Like 1

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DeMiNe0    1
4 minutes ago, pdepadova said:

Guys with this problem, are you using reshade?
This could be the problem?

I just removed reshade. Still the same issue. Gonna try 

netsh winsock reset

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B1gF4tP4nd4    0
36 minutes ago, RoboDanjal said:

If you're having this issue please try the fix mentioned above and let us know if that solves your issue. 

Open command prompt and enter the following. 


netsh winsock reset

 

this didn't  work for me unfortunatelly. And i dont have reshade installed

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DeMiNe0    1

winsock reset didn't fix it for me. I dont have reshade on anymore either.

 

One of the guide to implementing reshade suggested I run the game as an administrator. Make sure you DON'T do this. That is what caused the error in my case. 

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