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Caesar of Roma

READ FIRST - Common Fixes & Template for Audio, UI & Other Bug Report

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Caesar of Roma    552

Hi Players,

Please take a moment to read through this post and attempt all troubleshooting method so we can attempt to help solve your issues with the Audio, UI & Other bugs.

Be aware that if you do not follow the below procedure, we may remove your thread. 

If these instructions fixed your issue, please reply below and let us know. If you're able to tell us which step resolved your Audio, UI & Other issue, that would be much appreciated and will help us fix the issue in the future.

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Please ensure you meet the minimum requirements specified for this game.

If your computer doesn't meet the minimum requirements to run this game, then unfortunately we're unable to offer help as your system is not powerful enough to run the game properly.

We cannot offer any support for users running Windows virtual machines on Linux or Mac.

min requirements.png 

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Troubleshooting

Please attempt the following list of fixes before posting:

  1. Run PLAYERUNKNOWN'S BATTLEGROUNDS directly from your Steam games list, instead of a shortcut from your taskbar or elsewhere.
  2. Restart your computer.
  3. Right click on Steam and Run as administrator.
  4. Monitor your hardware temperature whilst in-game. If your computer components are running extremely hot, there may be an issue with your hardware. I personally check my temperatures with software from http://openhardwaremonitor.org
  5. Remove any overclocks. If your computer has any components which are overclocked, please reduce them back to their stock speeds and see if the crashing issues persist.
  6. Verify integrity of game files. Instructions here.
  7. Update your graphics drivers. Links for AMD & Nvidia.
  8. Ensure your page file size is sufficient. Some users have reported some memory crashes stop once they increase their page file size on their primary local drive to 16GB or higher. I personally have my page file set to 32000 initial and maximum size and no longer experience memory crashes. Instructions here.
  9. Complete All Windows Updates. Instructions here. The game is known to crash without some of the most recent Windows updates.
  10. Update/Reinstall Visual C++ Redistributable for Visual Studio 2015. Instructions here.

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If you're still having issues with your gameplay, please respond to the existing thread (not this thread) related to your specific error.

If there isn't an existing thread for your specific bug, please create a new thread with a descriptive title and follow the bug reporting format below:

Date Seen:
(When did the bug most recently happen and when did it start)

Server: 
(Live server or test server)

Error Message:
(Did an error message appear when your game crashed? Please write it here, or post a cropped screenshot of the error)

Other Information:
(Any relevant information that you think would be useful to help us track down the cause of the bug)

Troubleshooting Attempted:
(Any troubleshooting attempted. Did you complete all the steps above and if not, which steps didn't you complete?)

Launch Options:
(Have you changed any launch / command line options for the game and if so, which ones? Please remove them and see if this issue persists)

System Specifications:
Operating System:
Graphics Card:
CPU:
Ram:
The easiest way to get this information is to hold the windows button and R to open the run dialog, then type in "dxdiag"
and take a screenshot of the "System" and "Display 1" tabs as shown below:

FHSsj7B.png

rgokEP7.png

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