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PUBG_poopieQueen

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PUBG_poopieQueen last won the day on July 28

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About PUBG_poopieQueen

  • Rank
    Lead Community Manager
  • Birthday November 15
  1. Stream Snipe Discussion

    Hi everyone. First of all, I'd like to emphasize that we do NOT ban players based on assumptions of players or clips from the internet/social media. As we said earlier, we have tracking in place that allows us to verify unfair play. If a player tries to join the same lobby as his/her target multiple times in order to kill a specific player, that is not fair. However, again, we do NOT ban players based on speculations or accusations. We require everyone to submit evidence when reporting other players. Thank you.
  2. Q) How do I purchase crates? A) You may purchase crates from the “REWARDS” section in-game. The first Gamescom Invitational Crate will cost 1,200 BP and the price will increase for every additional crate. The first Random Weekly Crate will cost 700 BP and the price will increase for every additional crate. You may purchase up to six Gamescom Invitational Crates and six Random Weekly Crates every week. This crate limit is renewed every Monday at 12AM UTC. Q) How do I purchase the keys? A) Click Gamescom Invitational Crate from “CHARACTER”. You can buy keys from top left corner on the “PREVIEW” pop-up screen. Up to 40 keys can be bought per purchase, but there is no limit on the number of times you can make purchases. Q) How long are the crates available for? A) Gamescom Invitational Crates are available from August 3rd 9AM UTC to August 28th 12AM UTC. Survivor and Wanderer Crates are available from August 3rd 9AM UTC as well, and we will announce at a later date if these two crates will no longer be available for purchase in the future. Your Gamescom Invitational Crates can be traded in the Steam Community Market after August 3rd. Q) Will the original pioneer crates be available to purchase in game until release? A) No, Pioneer crates will no longer be available once the two free crates are introduced. However, most of the items from the Pioneer Crate will be included in the two free crates that will be available after the monthly update on August 3rd. Q) Can I purchase keys after August 28th? A) Yes, you can. Keys will be sold in-game even after August 28th. Q) What happens if I do not get a key after purchasing the Gamescom Invitational Crate? A) The crate will be left in your inventory, unopened. You may purchase a key in-game and open it when you would like to at a future date. Q) How do I open a crate? A) Choose a crate you want to open from “CHARACTER”. Click “USE KEY” to open the Gamescom Invitational Crate. Click “OPEN” to open free crates. Q) What are the items available in each crate? A) You can “PREVIEW” all items available in each crate at the “REWARDS” page. Item rarity is distinguished by color tags: yellow marks the rarest items and gray marks the most common items. Q) What is a clothing set? And do I get a set when I open a crate? A) A clothing set is a set of clothing items that gives you one completed look in all the same themed items. You will receive one clothing piece per crate, but a few lucky crates will give more than one clothing item per crate. Q) Do I keep these items after the official launch of the game? A) Yes, you will keep all items that remain in your inventory even after the official launch of the game. Q) Can male characters wear skirts? A) Yes, all items from these crates are unisex, including the skirt. Q) When can I start selling items on Steam Community Market? A) You may sell, and even purchase, items and crates on the Steam Community Market. Survivor and Wanderer Crates and items from the two crates are marketable from August 3rd. However, items obtained from Gamescom Crate are not marketable for 7 days. In addition, you cannot trade BP on the Steam Community Market. Q) Can I exchange a crate if I bought the wrong one? A) Please submit a report on our forums for further assistance. http://forums.playbattlegrounds.com/forum/12-general-help/ Q) I need help with refunds. A) Please refer to this page on Steam Refunds: http://store.steampowered.com/steam_refunds/ Q) I need help with the Steam Wallet. A) Please refer to this page on Steam: https://support.steampowered.com/kb_article.php?ref=1122-RTSC-0478 Q) How can I access the Steam Community Market? A) Please follow this link: https://steamcommunity.com/market/ Q) I bought crates, but I do not see them in my inventory, or the items I received from the crates. What should I do? A) Please submit a report on our forums for further assistance. http://forums.playbattlegrounds.com/forum/12-general-help/ Q) Will there be cosmetics items players can unlock just from playing the game? A) As mentioned in our previous Steam announcement, “we’re aware that many of you want new in-game skins to further customize your character. While we won’t be rolling out the full system until we move out of early access, we would like to provide more content as well as test the basic crate & key system we want to implement in the final version of the game.” Q) Why are there cosmetics items in Early Access? A) As we have mentioned in our previous Steam announcement, “while our intention was and still is to add the full feature to the game when we move into actual release, we do need to test it prior to launch and at Early Access so that it is stable and ready to be fully introduced to our community… We believe [the crate and key system] will serve as the foundation of a healthy economy after launch. This is an economy that would and should benefit all players - both who are willing to pay and who are not willing to pay for vanity items. It is important that all our players are able to enjoy the various items that will be provided for customization, and it is even more crucial that we have a stable self-sustaining economy that maintains the value of the items you have purchased or gained.” Partial proceeds from the sale of the keys to open the Gamescom Invitational Crate will be used: 1. To provide funds needed to organize the event, 2. To provide a prize pool for the invitational winners, 3. To support a selection of charities.
  3. Regarding the current ban process

    Hi everyone. First of all, as the lead community manager, I apologize for not addressing the recent issues earlier. For team-killing and stream sniping, we require evidence to be submitted as with all reports against players. We do not ban players based on what we see on social media or streaming platforms ourselves. We ask players to submit reports with evidence on our forums which is a temporary measure. We take action when the evidence is sufficient to warrant a ban. The current rules and ban process are not final. Our community team is doing the best to ban users that do not play fair or ruin the experience of others. However, we do not have a perfect system. So our appeals system was put in place to ensure that there are checks and balances regarding all and any bans, and to allow us to rectify any mistakes that may have been made. Recently, I have realized that this may not be enough. We apologize for any inconvenience caused by the current system. We don't have an automated system to ban players who violate our Rules of Conduct yet. But in the future, our team will work with the engineering & platform team to implement tools and systems to effectively address the issues that could ruin anyone's experience in the game. We're currently designing the new systems. If a ban has been issued incorrectly, we will admit our mistake and lift the ban. However, it may take some time for us if there is no evidence to prove the banned user's point. We need to make sure by looking into in-game data. I apologize again if you have been frustrated with recent events or lack of communication. But it is our best interest to improve current systems to create a better environment for everyone and better serve our community. Thank you. Lead Community Manager Sammie Kang
  4. Greetings Everyone

    Thank you for the kind words. See you all in Pochinki!!!
  5. Back from the holiday already?

    We will release our weekly patch notes on Wednesday Korea time! Stay tuned
  6. Back from the holiday already?

    Got this tweet and found this post. Some of our devs "refused" to take time off and came into the office to work on few things which is why we never made if official that the team will be on holiday. So I didn't think it was necessary to mention it at all. Even when there's dead silence, it still means we are working. There has never been a single day that none of us were not working. We always read tweets, forums and responses from the community. We fully empathize with your frustration and doing our very best to fix it. It just takes time as it is not a simple task. Thank you for your patience and understanding. And thank you for supporting our game.
  7. Bluehole Inc. is looking for an Assistant Community Manager for BATTLEGROUNDS who will build communities with players in France, Spain, Germany, Russia and Brazil. As an assistant community manager, you’ll collaborate with Community Teams in North America and Europe to build an active community around BATTLEGROUNDS. You will share your passion for the game with players from your region while ensuring consistent messaging across all communication channels. What we look for: You love meeting new people within the BATTLEGROUNDS community. You enjoy interacting with community members and checking in with them over the course of a day. You deliberately spend time and build relationships with community members who provide valuable feedback. You perceive ways to satisfy players’ communication needs and interest. You are dedicated to ensure that effective communication flow is maintained between the dev team and our community. You communicate fluently in English and your native language. Responsibilties Enjoy playing BATTLEGROUNDS with community members Conduct activities geared towards connecting players and rewarding outstanding members of the community Work with the community and moderation teams to identify the best community members across all channels Develop and cultivate relationships with players that are meaningful and drive awareness of community initiatives Join in on important conversations about BATTLEGROUNDS everyday Summarize insights and conversations in forums to create actionable reports for the dev team Create and maintain content calendars, if necessary Translate community content into your native language Post relevant content in forums and social media in accordance with content calendars Review comments and posts in a timely manner Coordinate with the CM team to ensure communication consistency Enforce social media/community management guidelines as defined by the CM team Escalate player-generated content, when necessary, to the CM team Qualifications 1-2 years of experience in moderating forums or gaming communities Demonstrated ability to produce community management guidelines and documents Excellent verbal, written, and presentation skills Ability to identify and track relevant community metrics Excellent interpersonal skills to interact with community members Attention to detail and ability to multitask Proficiency with Microsoft Office Instructions for applications: Please submit all your documents at once to PUBG_jobs@bluehole.net The title of your email should be “[Application] Assistant Community Manger – Country – Name”. Please submit below: Resume in English (Format: MS Word document and/or PDF) Submit answers to below questions and provide relevant links or references. (Format: MS Word document) Why do you want to join the BATTLEGROUNDS Community Team? Why are you qualified for this position? Be specific. What is your Steam profile link? What games do you play? Submit samples of your work if you have any. (Format: MS Word document) Include writing samples of forum/blog posts, newsletters, or other written content. You could also include examples of community building efforts either using social media or other platforms. If you don’t have any samples to submit, you can be creative and share your own ideas or suggestions. Thank you. - BATTLEGROUNDS Community Team
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