Which Xbox console are you using?
Using xbox one S
When does the crash occur? (On launching the game, whilst matchmaking, whilst in the game, other (please specify))
Game crashes whenever enemies are approaching, driving in a vehicle, I can’t really be specific, it crashes whenever it wants really, and always in the worst times possible. (While in plane, while enemies approaching, right as I start to engage enemies, while driving, while a passenger in a car, even while spectating not doing anything)
What happens when you crash? Is there an error code, does it kick you to the dashboard, or do you go back to the main menu?
No error code, ever. Kicks me straight to the homescreen, and I have to start Pubg again, and then after accepting to rejoin my game it takes a good 5-10 minutes to load in, sitting at the Pubg black screen loading. Sometimes my game makes a loud ‘brrrrrr’ noise the crashes, and sometimes doesn’t make any sound at all and just gently places me back at the home screen(Xbox dashboard) the game just closes out and have to restart, and it happens very very often, VERY often