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unfairbro

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About unfairbro

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  1. The game constantly crashes error

    Hello crazzybomber1, Please use EVGA Precision XOC, which you can download free on steam, to decrease your gpu clock.
  2. [25] client not responding pubg 3.6.4

    Hello players, Copy and pasted from battleye support - https://www.battleye.com/support/faq/ This can happen if the server’s or your connection times out for quite a while or breaks up completely. A common solution is to update your modem/router’s firmware. Also, make sure that you aren’t running “Cucusoft Net Guard” which is incompatible with BE. Other than that, please ensure that there are no problems with your internet connection (you might want to contact your ISP).
  3. Bug Report

    Hello S-o-L-i-D, Thank you for the report
  4. red dot sight looks like cross

    Hello players, Please have a look at the following twitter post, as it may solve your problem:
  5. failed to launch steam overlay

    Hello players, Here are a couple possible solutions: Please try to enable the steam panel. Please disabled all external overlays. Some users have said that rivatuner was blocking there steam overlay.
  6. Hello own3mall, Please read the following, as it may solve your problem: My BE Launcher window shows “[INFO] Blocked loading of file: …” messages. What’s wrong and do I risk getting banned? First of all, no, you won’t risk getting banned for any of these messages. They also don’t mean that BE is looking at files on your system that are unrelated to the game. If a file is blocked it means that the game process tried to load them, which is the reason BE is checking them. If these messages don’t cause any issues with your game you can just ignore them (note that in-game kicks are not related to them). BE’s protection is quite strict, which might cause it to block certain files which are not essential for playing the game. In that case you don’t need to worry about any bad consequences such as getting banned. NOTE: Recently we have been getting a lot of reports about a certain file in a user’s Temp directory having the name “p[number]am.sys” (e.g. “C:\Users\[username]\AppData\Local\Temp\bk3729.tmp\p1481728805am.sys”) being blocked. This is likely caused by new/updated malware using a file which is blocked by BE. If you experience the same please be sure to install proper anti-malware software such as Malwarebytes Anti-Malware and scan your system to remove the malware. Additionally, a system reboot might be required after doing so. Otherwise please check the following list of solutions: Make sure that BEService.exe in your BE Service directory (usually “C:\Program Files (x86)\Common Files\BattlEye”) is not blocked by your firewall in any way. Ensure that there is no d3d9.dll, dxgi.dll or dsound.dll file in your game directory. If there is one please remove/rename it. Ensure that you have a legitimate copy of Windows. Pirated copies might no longer be supported by the latest BE version. Check if your game directory’s file permissions are broken by doing the following: Right-click on your game directory (in Windows Explorer), select “Properties” and go to the “Security” tab. In the group/user list select the “SYSTEM” entry and check if it has full access. Otherwise click “Edit…” and grant the “SYSTEM” user full access. Your system’s root certificates might be broken/corrupted. To fix them download and install the following update from Microsoft: http://support.microsoft.com/kb/2813430. Check your system files for corruptions and possibly repair them by following these guides: http://support.microsoft.com/kb/929833 and http://support.microsoft.com/kb/947821. Scan your system with up-to-date anti-virus and anti-malware software. Malware that modifies system or game files can cause such issues when BE is enabled. Googling the name of the blocked file can help find out what is actually behind it. Sometimes BE might block malware/adware/PUP files, which can cause problems such as being unable to find or connect to servers in-game. We recommend Malwarebytes Anti-Malware for removing such software from your system. Ensure that you don’t use any tweaked/custom versions of system files (including DirectX). Reinstall DirectX, see the following page for details: http://support.microsoft.com/kb/179113. If you are sure that BE blocks legitimate files and that causes problems for your game (such as being unable to find servers) please contact us directly here.
  7. I want my money back

    Hello Seventy_6, I'm sorry to hear of your negative experience. We are working very hard to combat cheaters and are constantly improving our existing anti-cheat systems, as well as developing new anti-cheat prevention and detection methods. To request a refund: If you purchased through http://buy.battlegroundsgame.com/ (not through the Steam link) your purchase was completed with Xsolla and you will need to contact them directly for refund requests. https://www.xsolla.com/modules/support/ If your purchase was through Steam, please contact Steam support for refund requests. https://help.steampowered.com/en/
  8. Missing items

    Hey Gamik, Please have a look at this twitter post as it may solve your problem:
  9. Crate scam

    Hey Damocoont Please have a look at this twitter post as it may solve your problem:
  10. Game Crashing Non-Stop

    Hey mbpmbpmbpmbp, Please try these possible solutions, if you are still having a issue please complete the template at the bottom of the thread so I can get a better understanding of your situation.
  11. Hello Auturgist, Thank you the report
  12. Hey Secluraus, If you are using a laptop please make sure your power performance is set to high. Please try these possible solutions, as one may solve your problem: Try defragging your drives. Follow this guide if you need help: https://support.microsoft.com/en-au/help/17126/windows-7-improve-performance-defragmenting-hard-disk Make sure you have the latest updates for windows. Check for driver updates in device manager(a guide will be on google if u type (driver update guide) Run a memory test to check your Ram/Hard drive. Follow this guide if you need help: https://technet.microsoft.com/en-us/library/ff700221.aspx
  13. Bad_module_info Help

    Hey thomas278, Please have a look at the following post, as it may solve your problem:
  14. Refund!!! is game is great to cheaters are increasing

    Hey Ragingbull, I'm sorry to hear of your negative experience. We are working very hard to combat cheaters and are constantly improving our existing anti-cheat systems, as well as developing new anti-cheat prevention and detection methods. To request a refund: If you purchased through http://buy.battlegroundsgame.com/ (not through the Steam link) your purchase was completed with Xsolla and you will need to contact them directly for refund requests. https://www.xsolla.com/modules/support/ If your purchase was through Steam, please contact Steam support for refund requests. https://help.steampowered.com/en/
  15. Stuck on splash screen since 12.01.2018 update

    And you have tried everything in this thread?
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