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Found 10 results

  1. 0ld_Snak3

    BP N/A and "error occurred" Bug

    So even after this new update I still get N/A BP and the message 'an error occurred' when i click on the customization on any other tab. It has been like this since i bought the game and I couldn't find any fixes. I reinstalled the game twice now and deleted all the residue data but still the problem persists. I'm stuck running around naked and not even able to spend the BP points we got as a reward and it's really frustrating.
  2. AbyssalLurker

    Account Bugged?

    After the last patch I am no longer able to play. When I start game after menu 1st pops up, I see a small message saying just "An Error Occurred". I then try to start the game see a larger error message saying "Matchmaking Failed. Try Again Later". That's my biggest issue at the moment but I've also been seeing the message "An Error Occurred" whenever I try to customize my character's wardrobe appearance or even look at the crates since the beginning. After seeing a message for the update about BP being awarded for some issue, my BP score next to my screen name still says N/A instead of whatever the bonus was as well. Have also repeatedly tried restarting the menu, restarting my computer, and even reinstalling the game.
  3. Bug Description: Every time I try to go and customize my character (clothes and such) a brief "an error has occured" message pops up and then all I see is the blank background and my naked character. (I'll attach screenshots) Date Seen: Every time I log in since the 1.0 PC update, also happened today 12/28/17. Never played the game before 1.0. Server: NA Troubleshooting Attempted: Validated files on steam, logged out and in over and over. Launch Options: Just done standard launching from steam, haven't edited anything. System Specifications: Operating System: Windows 10 Graphics Card: GTX 1060 CPU: i7-7700HQ Ram: 16gb
  4. Earlier today I went to customize my character but when I finished and clicked "OK" (Confirm) it gave me a pop-up message saying "An error occured". I didn't know what to do so I tried pressing the button again and this time it worked fine. A few moments later I realised I had been charged twice (for the exact same character change) as my balance had gone from 49k to 43k. I didn't manage to get a screenshot of the error message but I got one straight after, I'll link it below. I would appreciate if this was looked into and my BP restored to the correct amount
  5. Cheaunce

    Character creation and changes

    When I first loaded my game on launch day it brought up a region confirmation message and when I hit ‘A’ I confirmed the default character model and was never able to make my default character. After this you are unable to see what changes will look like on your character because there’s no preview after initial creation. Please add or fix. Xbox; 1/2/18
  6. Cheaunce

    Character customization

    The first female character model doesn’t have different skin tones on the face. The face stays default white while the body can change color. This is on Xbox as of Jan 2, 2018.
  7. Mechrite

    Camo Hotpants - glitched model

    Thigh strap on camo hotpants model glitches through body.
  8. Hi there, I will address my problems in point form for an easier understanding: 1. I recently purchased PUBG and they didn't give me any option to choose a username 2. The game gave me a random username "kotekotekote" 3. I didn't even get to character customize, they gave me the same exact customization as my brothersfamilyshare account. Heres some additional info: 1. Previously, I was using steam family share and tried PubG for a game or two through my account. (The game is purchased through my Brothers account) 2. My Brother's account username is "yangamatkote" 3. My steam account: http://steamcommunity.com/id/ngyxm/ 4. My brother's steam account: http://steamcommunity.com/profiles/76561198272327367/ Please address this issue. I paid good money and didn't get to choose my username or customize my character. Please change my username to "NGY4M" if possible. Hope to hear from you soon.
  9. I had a bit over 3,000 BP and wanted to change the appearance of my character. When I was confirming the purchase it was lagging and wouldn't go through so in frustration I clicked the confirmation button multiple times. As a result, now I have ~ -17,000 BP. I tried restarting the client but the number remains. I tried playing games and getting more BP but considering how poorly I do in these games my debt is barely going anywhere. Is there any way to get this fixed? Or am I gonna have to play this game for a year to get back to positive BP?
  10. So, I buy PUBG to play it the next day. Turns out my father installed it while he was awake and played it before me. In turn, this made it so my account is screwed over with the name "bandidad" and no customization at all for the character. My father also said that he accidentally passed the customization screen so he just lost his chance to change stuff. Would love a way to fix this, anyone know how? I just want to start the game as if I first launched it, since my family share did it before me. UPDATE: Played 4 games and recorded them for Youtube on the profile. Sadly I feel like my progress will be lost eventually since this isn't my actual profile. I really want to fix this still. ANYONE PASSING BY, Leave your thoughts and input on the problem. Any similar problems?