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Found 8 results

  1. This is copy and pasted thread from my reply to the pinned thread "WHITE SCREEN" IMPORTANT. Devs Please Read. This may sound simple and to me, It sounds way too simple to be a complete fix or the reason behind the white screen. I have NEVER had the white screen before until this morning when I logged on to PUBG. Instantly Ive thought "SHIT" and tried hard-resetting to no avail. After two attempts I decided to check my game manually for an update(Usually all games self update due to xbox settings). There was an update to be installed, Update #7 I believe from reading the forum notes. I didnt think it was out yet so correct me if I am wrong. NOW THE WHITE SCREEN IS GONE. I am not going to insult anyones intelligence as I'm sure people would check for updates manually and that there is also a way for the devs to know if the issue of the "white screen" is just the user not having the latest patch? But it worked for me, fixed through an update. Console Type: X1x Connection Type: Wireless Hope this can be of use like it was for me.
  2. Ok those of you with white screen try this out it worked for me (I’ve had a constant white screen since purchasing). Check the network settings on your Xbox One to see if it’s using IPv4 and IPv4 simultaneously. If so log in to your wireless router/gateway and disable/turn off IPv6. If you’re connecting directly to the modem contact your ISP and have them set you up on obtain an IP exclusively from IPv4. I can’t sit here and say this will work for everyone but it did solve the issue for me and my friend on XBL. One other thing I tried that may or may not have had an impact is I changed the location of my Xbox to the United Kingdom (I live in the states) before disabling IPv6. Give it a shot and post here if it works. Best of luck guys.
  3. Anyone after getting winner winner chicken dinner get a white screen that says loading lobby after trying to exit previous game?
  4. Okay, so I have had this issue for about a week now. Every time I launch pubg i get the white screen and on the top it says "Loading Lobby". Now I have posted about this on Reddit and Twitter with no response from any helpful source. So I have done the following: - Force Close - Hard Reset/Cold Reset - Reinstall - Factory Reset Xbox - Use another Xbox Profile - Use another Xbox - Change from direct connection to WiFi - Copied game from someone else's Xbox that has no issue and is current. - Reset Internet - And last let it try and load on its own. (It does not) I have also contacted Microsoft Support over the matter and they have only told me to get in contact with the developers (Like its easy). This all started on the update to "fix a lot of crashing issues". If anyone else knows how to solve this issue that I haven't already done. Please let me know.
  5. Lobby screen failing to load

    As to my excitement I’ve been given PUBG for Xmas! Woohoo!!! Happy days! So I’ve downloaded the game and as I load it up I get past the (select A) screen, but a shame I get past that I am stuck on this white screen with small text on top left on my screen. The text says - loading - lobby. ive been sat here watching this white screen for 15 mins. Definitely a big report.
  6. https://cdn.discordapp.com/attachments/212922386238930944/394082683229306891/unknown.png https://cdn.discordapp.com/attachments/212922386238930944/394082224330506240/unknown.png
  7. I'm having this bug or whatever everytime i start a game i need help plz.
  8. Forgive me im new to forums but the problem im having is after the start menu where you hit A, and then a black loading screen with a PUBG logo, im greeted with a white screen with lobby music and in the top left of the screen i see "LOADING lobby" ive been getting this since the first update and the latest hasnt fixed it. Im not the only one with this problem as my friend has the same issue.