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PC Crate System FAQ

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PC Crate System FAQ

 

What is a crate?

Crates are virtual boxes that can be purchased within PUBG and contain cosmetic items which can include clothes, accessories or weapon skins (depending on the crate type) that a character can equip. These items do not impact gameplay and only serve as cosmetic items.

 

How can I get a crate?

Go to Rewards Weekly Crates menu at the game lobby to purchase a crate with your BP. You can buy up to 6 crates per week. The price will increase with each crate you buy.

The crate purchase cap will be reset every Monday at 12AM (UTC).

 

The below chart shows the drop rate of all currently available crates:

Crate Name

Drop rate

Key Required to Open

Survivor

10.00%

No

Wanderer

10.00%

No

Biker

20.00%

No

Desperado

10.00%

Yes

Militia

20.00%

No

Fever

10.00%

Yes

Triumph

20.00%

Yes

 

 

 

 

 

 

 

 

 

 

 

How can I buy a paid item key?

You can buy a paid key at Rewards My Crates in the main menu. Upon selecting a crate which requires a key to open and selecting open crate, you will be prompted to purchase a key.

  

I got a crate that I don’t want, what can I do?

Unlike the items within, a crate cannot be refunded in BP. However, you can use the Steam market to exchange or sell the unwanted crate to another player. Also, you can send the crate as a gift to a friend who just started the game and doesn't have many outfits. In either case, please utilize the Steam marketplace.

 

Is there anything I should keep in mind when trading on Steam marketplace?

You can exchange/trade most of the items on Steam marketplace. However, some items may require some time after obtaining them to be able to trade. There are also those that cannot be traded at all.

 

Are crates on sale for limited time only?

Crates will be available to purchase indefinitely, without any time limit once added to the live server. Aside from special edition crates sold within a specified limited window, such as the Gamescom Invitational Crate.

 

How do I obtain items from a crate?

Select the crate you want from Rewards – My Crates from the main menu and click Open Crate button to obtain an item. You cannot open crates requiring paid keys unless you bought the key.

 

Can I see what cosmetic items are included in the crate?

You can see the type of cosmetic items included in the crate by clicking “!” icon on the bottom right of the crate icon.

 

Can male characters wear skirts?

All outfits can be worn by both genders in PUBG.

 

How can I get a refund?

Crates opened by consuming BP cannot be refunded according to the current policy. You can send a request to the Steam refund page for a refund of paid keys but only when they have not been used yet. Please refer to the link below. 

http://store.steampowered.com/steam_refunds/

 

What should I do if I did not get a crate after purchasing it or there was no item inside the crate?  

Please click the link below and submit your request to the support desk.

https://support.playbattlegrounds.com

 

The below chart shows the individual drop rate per item that can be earned through the new free/paid crate boxes. (displayed down to two decimal places)

 

TRIUMPH item name

TRIUMPH drop rate

Desert Digital - R45

15.00%

Rugged (Orange) - UMP9

15.00%

Rugged (Orange) - SCAR-L

10.00%

Rugged (Orange) - M416

10.00%

Rugged (Orange) - AKM

10.00%

Rugged (Orange) - Kar98k

10.00%

Gold Plate - Win94

5.00%

Trifecta - P92

5.00%

Desert Digital - Mini14

4.50%

Trifecta - Micro UZI

4.50%

Gold Plate  - Sawed-Off

4.50%

Desert Digital - Kar98k

2.50%

Trifecta - SCAR-L

1.30%

Desert Digital - M416

1.30%

Gold Plate - SKS

0.60%

Glory - UMP9

0.32%

Gold Plate - S12K

0.32%

Glory - AKM

0.16%

 

RAIDER item name

RAIDER drop rate

Rugged (Beige) - Crossbow

20.00%

Rugged (Beige) - M16A4

20.00%

Rugged (Beige) - S686

20.00%

Rugged (Beige) - SKS

20.00%

Rugged (Beige) - Kar98k

6.50%

Rugged (Beige) - S12K

6.50%

Silver Plate - R1895

3.00%

Jungle Digital - P18C

1.40%

Silver Plate - DP-28

1.40%

Silver Plate - S1897

0.40%

Jungle Digital - SKS

0.28%

Silver Plate - Vector

0.28%

Turquoise Delight - P1911

0.08%

Silver Plate - SCAR-L

0.05%

Jungle Digital - AWM

0.05%

Turquoise Delight - Tommy Gun

0.028%

Turquoise Delight - Kar98k

0.0128%

Turquoise Delight - M16A4

0.0128%

Gold Plate - S686

0.0064%

 

FEVER item name

FEVER drop rate

Zest Turtleneck (White)

15.00%

School Shoes (Beige)

15.00%

Mesh Polo Shirt

10.00%

Combat Gloves (Khaki)

10.00%

Checkered Shirt (Coral)

10.00%

Hi-top Canvas Sneakers (Pink)

10.00%

Retro Polo Shirt

5.00%

Combat Pants (Coral)

5.00%

Zest Sunglasses

4.50%

Zest Loafers with Socks

4.50%

Denim Bootcut Pants

4.50%

Zest Bootcut Pants

2.50%

Zest Silk Scarf

1.30%

Floral Retro Jacket

1.30%

Zest Retro Jacket

0.60%

Zest Denim Jacket

0.32%

Cropped Corset

0.32%

Zest Checkered Skirt

0.16%

 

MILITIA item name

MILITIA drop rate

Tank Top (Gray)

20.00%

Raglan T-shirt (Red/White)

20.00%

Polo Shirt (Pink)

20.00%

Vintage Polo Shirt

20.00%

Military Shirt (Gray)

6.50%

Military Trousers (Black)

6.50%

Long Sleeved Turtleneck (Black)

3.00%

Utility Belt (Brown)

1.40%

Camo Tank Top (Red)

1.40%

Military Boots (Black)

0.40%

Battle Belt

0.28%

Vintage Gas Mask

0.28%

Leather Bootcut Pants

0.08%

Military Jacket (Black)

0.05%

Military Cap (Black)

0.05%

Cowboy Hat (Brown)

0.028%

Faux Leather Jacket

0.0128%

Cowboy Hat (White)

0.0128%

Military Skirt (Black)

0.0064%

 

DESPERADO item name

DESPERADO drop rate

Sleeveless Turtleneck Top (Gray)

8.00%

Leather Boots (Black)

8.00%

Punk Knuckle Gloves (Black)

7.50%

Baggy Pants (Black)

7.50%

Striped Tank-top

7.50%

Wide Pants (Red)

7.50%

Punk Knuckle Gloves (Red)

7.00%

Sleeveless Turtleneck (Black)

7.00%

Baggy Pants (Brown)

5.00%

Long Leather Boots (Brown)

5.00%

Striped Shirt (Gray)

5.00%

Beanie (Brown)

5.00%

Horn-rimmed Glasses (Black)

4.50%

Training Pants (Light Blue)

4.50%

Leather Boots (Brown)

4.50%

Horn-rimmed Glasses (Brown)

2.50%

Aviator Sunglasses

1.30%

Checkered Jacket

1.30%

Long-sleeved Leather Shirt

0.60%

Leather Hoodie (Black)

0.32%

Leather Hoodie (White)

0.32%

Cloth Mask (Leopard)

0.16%

 

BIKER item name

BIKER drop rate

Long-sleeved T-shirt (Red)

15.00%

School Shoes (Brown)

15.00%

raglan shirt

10.00%

T-shirt (Pink striped)

10.00%

Polka Dot T-shirt

10.00%

Dirty Long-sleeved T-shirt

10.00%

School Shoes (Black)

5.00%

Skinny Jeans (Khaki)

5.00%

Gas Mask (Half)

4.50%

Beanie (Gray)

4.50%

Sleeveless Turtleneck (Red)

4.50%

Skinny Jeans (Pink)

2.50%

Patrol Cap (Brown)

1.20%

Sleeveless Turtleneck
(Gray Striped)

1.20%

Patrol Cap (Gray)

0.40%

Biker Pants (Black)

0.40%

Floral Shirt (White)

0.26%

Sneakers (Black)

0.26%

Padded Jacket (Purple)

0.06%

Princess Power Tank-top

0.06%

Floral Shirt (Black)

0.05%

Biker Pants (Gray)

0.05%

Aviator Goggles

0.028%

Sleeveless Biker Jacket (Brown)

0.0128%

Sleeveless Biker Jacket (Black)

0.0128%

Cloth Mask (Checkered)

0.0064%

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